I can't find the eBook or Audiobook I just purchased.

Your digital items will be sent via Bookfunnel, so be sure to check your spam or promotions folder for an email from them, not T.K. Leigh. If you're still having trouble locating it, visit https://purchase.bookfunnel.com/tklcheckout to access your purchases within 14 days.

 

How long do I have access to my digital purchases?

Forever! However, the download links will expire 14 days after purchase, so be sure to download and transfer the files onto your device prior. If 14 days as passed, let us know here or send an email to tk@tkleighauthor.com with your order number and a new set of download codes can be generated.

 

I'm having trouble transferring my files to my device.

Please reach out to Bookfunnel support. (They are the service used for delivery of digital files.) You can find the direct link at the top of the download page or email them directly here> help@bookfunnel.com.

 

What is your return policy?

For digital items, no refunds are given. Contact help@bookfunnel.com for technical issues. For duplicate digital purchases made with the same email address, email tk@tkleighauthor.com with your order numbers. Signed paperbacks/hardcovers are non-returnable, damaged items can be exchanged.

 

Do you ship outside of the US?

At this time, shipping is only available to US addresses.

 

I live outside of the US. How can I order a signed book?

If you live outside of the US, you can use a forwarding service, such as Stackry or Shipito. Once you sign up, you'll be given a US-based address to use during checkout! These easy-to-use forwarding services can offer you shipping cheaper than I can. They're also great options for those outside of the US who frequently shop from US based companies, as you're able to consolidate packages and save money!

 

How long until I receive my physical items?

Signed books (paperbacks and hardcovers) are signed and shippied within 5 business days of your order. Business days exclude Saturdays and Sundays, as well as all holidays.

 

What is your contact info?

We can be reached via email at tk@tkleighauthor.com. Our physical address is 920 US 64 HWY W #114, Apex NC 27523, United States.

 

Still have a question?

Shoot an email to tk@tkleighauthor.com!